Got Questions? We're Here to Help!
Frequently Asked Questions
Absolutely not! We start from the very basics. Dana designed this course for complete beginners. You'll learn how to hold a piping bag properly in Lesson 1. By Lesson 3, you'll be decorating your first cookie. No previous baking or decorating experience required.
The course is self-paced with lifetime access. Most students spend 2-3 hours per week, but you can go faster or slower. Each video lesson is 15-30 minutes, plus practice time. Remember: this is your creative relaxation time, not homework!
You'll need basic kitchen items you probably already have, plus about $30-50 in decorating supplies (piping bags, tips, food coloring). Full shopping list is provided in Lesson 1. Dana also shows budget alternatives for expensive tools. No stand mixer required!<
Yes! We use Stripe, the same secure payment system as Amazon and Google. We accept all major credit cards, debit cards, and Google Pay. Payment is processed on Stripe's secure servers - we never see your card details. One-time payment, no hidden fees.
Yes! The course works perfectly on all devices - phone, tablet, laptop, or TV. Videos are HD but optimized for mobile data. You can even download lessons in the app for offline viewing.
Yes, fully in English with professional dubbing. Dana's original Czech instructions were professionally dubbed by native English speakers using ElevenLabs AI. Since videos focus on hands and cookies (not faces), the dubbing is seamless. Subtitles also available.
We offer a 30-day money-back guarantee. If you're not completely happy with the course, just email us within 30 days for a full refund. No questions asked. We've had less than 2% refund rate from 2,847+ students.
Forever! Once you purchase, you have lifetime access to all 47 video lessons plus any future updates. Watch as many times as you want. Many students rewatch lessons before holidays for inspiration.
Yes! You'll get access to our private Facebook group with 2,800+ friendly students sharing their creations, asking questions, and cheering each other on. Dana personally answers questions there weekly. Best part: everyone is supportive, no judgment!
Still Have Questions? Send Us a Message
We typically respond within 24 hours (48 hours on weekends)
email: info@czechcookies.com